When you add the bot to a channel, Unleash creates a dedicated Wiki that is shared with all channel members. Channel members can create cards from their Slack conversations and save them to Unleash, enriching the knowledge base with answers that the bot can use to respond to questions.

🗂️ How to create a card from Slack?

• From any chat or channel, right-click on the ellipsis menu of any message.
• Select "Create Card on Unleash." (If you do not see this option, try clicking on “More message shortcuts.”)
• This action will open a card creation page, where you can create a card with the specific knowledge and assign it to a Wiki within Unleash.